Terms and Conditions

Welcome to Indi-genous! We are committed to providing you with high-quality, eco-friendly products that not only enhance your living space but also contribute to a sustainable future. Before making a purchase, we kindly ask you to review and understand our terms and conditions.

1. Product Descriptions: At Indi-genous, we strive to provide accurate and detailed descriptions of our products. However, please note that slight variations in color, texture, and size may occur due to the natural materials used in our handcrafted items.

2. Pricing and Payment: All prices listed on our website are in the currency specified and are inclusive of any applicable taxes. We accept various payment methods, including credit cards, debit cards, and UPI. Rest assured that your payment information is securely processed and protected.

3. Shipping and Delivery: We offer worldwide shipping and aim to dispatch your order within 1-3 business days. Delivery times may vary depending on your location. Please note that any customs duties or import taxes imposed by your country are the responsibility of the customer.

4. Returns and Exchanges: We want you to be completely satisfied with your purchase. If for any reason you are not, please contact our customer service within 15 days of receiving your order. We will gladly assist you with returns, exchanges, or refunds, subject to our return policy.

5. Privacy and Security: Your privacy is important to us. We collect and process your personal information in accordance with our privacy policy. Rest assured that we implement strict security measures to protect your data from unauthorized access or disclosure.

6. Intellectual Property: All content on our website, including images, logos, and text, is the intellectual property of Indi-genous. Any unauthorized use or reproduction of our content is strictly prohibited.

7. Limitation of Liability: Indi-genous shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website. Our liability is limited to the purchase price of the product.

8. Governing Law: These terms and conditions are governed by the laws of Himachal Pradesh, India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Dharamshala.

By placing an order with Indi-genous, you acknowledge and agree to abide by these terms and conditions. If you have any questions or concerns, please do not hesitate to contact our customer service team. Thank you for choosing Indi-genous, where sustainability meets style!