Shipping Policy
At Indi-genous, we take pride in our efficient and reliable shipping process. We understand the importance of receiving your eco-friendly products in a timely manner, so we have implemented a shipping policy that ensures a smooth and hassle-free experience for our customers.
Shipping Methods:
We offer various shipping methods to cater to your specific needs. Whether you prefer standard shipping or expedited delivery, we have options available to suit your requirements. Our shipping partners are reputable and experienced, ensuring that your package arrives safely and on time.
Shipping Times:
We strive to process and ship all orders as quickly as possible. Our dedicated team works diligently to ensure that your products are packaged and dispatched within 2-3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your package.
Estimated delivery times are as follows:
- Standard Shipping: 5-7 business days
Please note that these shipping times are estimates and may vary depending on your location and any unforeseen circumstances that may arise during transit. We recommend allowing for additional time during peak seasons or holidays.
Shipping Costs:
Our shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method selected. The exact shipping cost will be calculated and displayed at checkout, giving you full transparency and control over your shipping expenses.
International Shipping:
Currently, we only offer shipping within India. We apologize for any inconvenience this may cause and hope to expand our shipping capabilities in the future to serve our international customers.
Order Tracking:
Once your order has been shipped, you will receive a tracking number via email. This tracking number can be used to track the progress of your package on our website or through our shipping partner's website. If you have any questions or concerns regarding the status of your order, please don't hesitate to contact our customer support team.
Shipping Policy Updates:
Indi-genous reserves the right to update or modify our shipping policy at any time. Any changes will be communicated on our website, and it is the customer's responsibility to review and understand the updated policy before placing an order.
If you have any further questions or require assistance regarding our shipping policy, please feel free to reach out to our customer support team. We are here to help and ensure that your shopping experience with Indi-genous is exceptional from start to finish.